Hydratech Industries A/S
From day one, I have been a part of the process of implementing and using Improve in Denmark as well as in AVN in China and India, and with a very positive result. In all divisions, the employees are immensely pleased with using Improve, and I think the way in which Improve is structured makes it easy to apply – with regard to quality, environment as well as health & safety systems.
I would especially like to commend the Module designer/report designer, which we at present apply for handling non-conformances (internal, supplier as well as customer related), Approval of prototype work as well as ECN (Engineering Change Note). Being able to link to external/internal documentation from the modules as well as the very flexible structure makes this module very usable. Furthermore, I would like to commend the search function in the modules.
I also want to commend the HR module, which we apply as a module in which to search for competences, but also for filing various kinds of material directed to the individual employee.
In general, I will say that with my knowledge of electronic systems, Improve is one of the best within its area.
As to support, I would like to say that it is of a very high standard, and you always get immediate assistance for problem solving.
Global Quality Manager